DataWeave

dataweave.com · Bengaluru, India

DataWeave is a retail and e-commerce data analytics company that provides competitive intelligence, pricing optimization, assortment analytics, and digital shelf insights to brands and retailers. Its platform aggregates and analyzes large volumes of online data to help customers improve pricing, promotions, availability, and merchandising decisions. The company generates revenue through subscriptions and enterprise contracts for its SaaS analytics products and related services.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Revenue
$18.0M
Employees
250
Founded
2011
Headquarters
Bengaluru, India

What 30 Arbolus experts think of DataWeave

The NPS distribution is generally positive with multiple Promoters (NPS 9–10), several Passives (NPS 7–8), and some Detractors (NPS ≤6). Renewal intent is high among large spenders and those in advanced implementation stages. Most high spenders and long-term customers express satisfaction with data accuracy and scale, while concerns exist among lower spend and pilot-stage users about dashboard usability and recommendation capabilities. Core positive themes center around data pipeline robustness and real-time intelligence, while negative feedback highlights steep learning curves and lack of turn-key dashboards. Overall Customer Sentiment: Positive

Who reviewed DataWeave

Total customers 30 24 current · 6 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 62% (19)
  • Director 28% (8)
  • Manager 10% (3)
Data Leader C-Suite NPS 7 Will renew
Engineering Manager Manager NPS 7 Will renew
Strategy Leader C-Suite NPS 10 Will renew

Employer names and spend open in the full report, along with the other 27 customers.

Everything 30 customers told us about DataWeave.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

6 Net Promoter Score, from 29 scored reviews
  • Promoters 10
  • Passives 11
  • Detractors 8

Cumulative NPS by month

+0 over 6 months
  • Mar 7
  • Apr 7
  • Jul 7
  • Feb 7
  • May 7
  • Jun 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 9 across 2 companies.

Praised

  • Accurate AI-Driven Product Matching
  • Unmatched Data Extraction Scale
  • Operational Impact: Improved Conversion and Visibility
  • Built-In Automated Pricing Features

Criticised

  • Steep Learning Curve
  • Dashboard Lag During Target-Site Changes
  • Absence of Prescriptive Recommendations
  • Competitive Displacement by Advanced AI

What customers say

Accurate AI-Driven Product Matching
“The accuracy of DataWeave’s AI product matching far exceeds what we have seen from its competitors, and this is critical for our real-time catalogue.”
Unmatched Data Extraction Scale
“I rely on DataWeave for its massive data extraction capabilities that help track thousands of SKUs across diverse marketplaces.”
Operational Impact: Improved Conversion and Visibility
“We achieved a 14% boost in conversion rates and minimized out-of-stock situations by using DataWeave for daily price intelligence feeds and digital shelf monitoring.”

Renewal intent

Plan to renew 54%
  • Will renew 15
  • Undecided 11
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 53% 17 answers
  • Director 50% 8 answers
  • Manager 100% 2 answers
  • Not specified 0% 1 answer
  • 8/10 Average score from customers who will renew
  • 6.3/10 Average score from undecided customers
  • 5.5/10 Average score from customers not renewing

Top alternatives

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