DC Byte
DC Byte is a data center market intelligence provider that aggregates, standardizes, and analyzes global colocation and hyperscale data center information for investors, operators, and enterprise users. Its subscription platform offers detailed facility-level data, capacity metrics, and market analytics used for site selection, competitive analysis, and strategic planning. The company generates revenue through paid data subscriptions, custom research, and advisory services.
- Business Intelligence & Dashboards
- Data Warehousing & Lakes
- Revenue
- $9.0M
- Employees
- 70
- Founded
- 2019
- Headquarters
- Londonderry County Borough, United Kingdom
What 42 Arbolus experts think of DC Byte
NPS is overwhelmingly positive, with nearly 90% of respondents rating 8 or higher and numerous perfect scores, especially among high spenders and long-term users. Renewal intent is strong, with the vast majority expressing plans to continue or increase usage; uncertainties relate primarily to price and regional data freshness. Stickiness is high, as most customers are in advanced implementation stages (over one year), though some cite areas for product improvement such as faster updates and enhanced analytics integration. Key themes in expert feedback highlight the value of ground-truth market data, granular facility coverage, and support for expansion, while noting gaps in emerging market updates and integration with advanced BI ecosystems.Overall Customer Sentiment: Positive
Who reviewed DC Byte
- C-Suite 57% (24)
- Director 14% (6)
- Manager 29% (12)
Employer names and spend open in the full report, along with the other 39 customers.
Everything 42 customers told us about DC Byte.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
59 Net Promoter Score, from 42 scored reviews- Promoters 27
- Passives 13
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Apr 9
- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 59 across 1 companies.
Praised
- Granular Market Intelligence
- Actionable Site Selection Insights
- On-the-Ground Verification
- Predictive and AI-Driven Market Intelligence
Criticised
- Data Consistency and Change Tracking
- Limited Integration & Analytics
- Lagging Data in Emerging Markets
- Growing Competition with Real-Time Analytics
What customers say
Renewal intent
Plan to renew 65%Plan to renew, by seniority
- 60% 5 answers
- 100% 2 answers
- 50% 4 answers
- 67% 6 answers
- 8.9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Report
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