Debtwire

debtwire.com · Londonderry County Borough, United Kingdom

Debtwire is a financial news and data service that provides real-time intelligence, research, and analytics on leveraged finance, distressed debt, and restructuring situations for institutional investors, advisors, and corporates. It monetizes through subscription-based access to its platform, reports, and alerts, as well as related data and research services.

  • Business Intelligence & Dashboards
Revenue
$90.0M
Employees
350
Founded
2003
Headquarters
Londonderry County Borough, United Kingdom

What 19 Arbolus experts think of Debtwire

The NPS distribution features 35% Promoters (score 9–10), 24% Passives (score 7–8), and 18% Detractors (score ≤6). Renewal intent is mixed, with 35% confirmed Yes, 35% Not Sure, and others not specified or in pilot/offboarding. Stickiness is strong, with 59% using Debtwire for more than 1 year, while 18% are in pilot or less than 1 year phases. Key themes include high satisfaction among long-term users, but renewal uncertainty, especially in mid and low spend brackets, remains noteworthy.Overall Customer Sentiment: Positive

Who reviewed Debtwire

Total customers 19 18 current · 1 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 79% (15)
  • Director 21% (4)
Finance Leader C-Suite NPS 8
Founder C-Suite NPS 6
Executive Director NPS 10 Will renew

Employer names and spend open once the report publishes.

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Sentiment

15 Net Promoter Score, from 19 scored reviews
  • Promoters 7
  • Passives 8
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Nov 8
  • Dec 8
  • Apr 8
  • May 8
  • Jun 8
  • Aug 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 32 across 3 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 6
  • Undecided 6
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 56% 9 answers
  • Director 33% 3 answers
  • 8.2/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

Most weighed by Debtwire customers

For people who use Debtwire

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