Debtwire
Debtwire is a financial news and data service that provides real-time intelligence, research, and analytics on leveraged finance, distressed debt, and restructuring situations for institutional investors, advisors, and corporates. It monetizes through subscription-based access to its platform, reports, and alerts, as well as related data and research services.
- Business Intelligence & Dashboards
- Revenue
- $90.0M
- Employees
- 350
- Founded
- 2003
- Headquarters
- Londonderry County Borough, United Kingdom
What 19 Arbolus experts think of Debtwire
The NPS distribution features 35% Promoters (score 9–10), 24% Passives (score 7–8), and 18% Detractors (score ≤6). Renewal intent is mixed, with 35% confirmed Yes, 35% Not Sure, and others not specified or in pilot/offboarding. Stickiness is strong, with 59% using Debtwire for more than 1 year, while 18% are in pilot or less than 1 year phases. Key themes include high satisfaction among long-term users, but renewal uncertainty, especially in mid and low spend brackets, remains noteworthy.Overall Customer Sentiment: Positive
Who reviewed Debtwire
- C-Suite 79% (15)
- Director 21% (4)
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Sentiment
15 Net Promoter Score, from 19 scored reviews- Promoters 7
- Passives 8
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Nov 8
- Dec 8
- Apr 8
- May 8
- Jun 8
- Aug 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 32 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 56% 9 answers
- 33% 3 answers
- 8.2/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Debtwire customersFor people who use Debtwire
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