Octus
Octus is a technology consulting and implementation firm that helps organizations design, deploy, and manage IT infrastructure and cloud solutions. The company typically works with mid-sized and large enterprises to modernize systems, improve performance, and support digital transformation initiatives. Revenue is generated through professional services, managed services, and project-based consulting engagements.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $6.0M
- Employees
- 40
- Founded
- 2015
- Headquarters
- San Francisco, United States of America
What 25 Arbolus experts think of Octus
NPS is predominantly high (8–10) among institutional and enterprise customers, with high renewal intent (>70%) in these segments. Several Users and Influencers report stickiness linked to the covenant review and credit intelligence features. Negative or lukewarm sentiment is tied to price sensitivity, AI feature gaps, and lack of broader market use cases. Offboarding and not sure renewal stages are most common among low spenders or firms with duplicate toolsets.Overall Customer Sentiment: Positive
Who reviewed Octus
- C-Suite 72% (18)
- Director 20% (5)
- Manager 8% (2)
Employer names and spend open in the full report, along with the other 22 customers.
Everything 25 customers told us about Octus.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
32 Net Promoter Score, from 25 scored reviews- Promoters 10
- Passives 13
- Detractors 2
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 32 across 6 companies.
Praised
- Expand AI Capabilities
- Broader Market and Workflow Integration
- Increased Predictive and Scenario Modeling
- Unique Legal and Covenant Review
Criticised
- Overlap With Other Platforms
- AI-Driven Competitors Closing the Gap
- Price Sensitivity and Churn Risk
- Integration and Upselling Concerns
What customers say
Renewal intent
Plan to renew 79%Plan to renew, by seniority
- 71% 14 answers
- 100% 3 answers
- 100% 2 answers
- 8.6/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Octus customers
Report
More in Consulting & Professional Services and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Octus
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