OMICRON electronics
OMICRON electronics is a provider of testing, diagnostic, and monitoring solutions for electrical power systems, focusing on protection relays, transformers, circuit breakers, and other high‑voltage assets. It serves utilities, industrial power users, equipment manufacturers, and service providers with hardware, software, and related engineering services that support commissioning, maintenance, and condition assessment. The company generates revenue through the sale of test and monitoring equipment, software licenses, and training and consulting services.
- Energy & Utilities Operations Software
- Asset Performance Management
- IT Consulting & Implementation
- Revenue
- $450.0M
- Employees
- 1,200
- Founded
- 1984
- Headquarters
- Klausen-Leopoldsdorf, Austria
What 5 Arbolus experts think of OMICRON electronics
The NPS distribution is strongly positive, with all scores between 7 and 10, and an average above 8.5. Renewal intent is mixed: while some customers have not yet decided ("Not Sure" or not provided), one high spender indicated "No" for renewal, introducing mild caution. Implementation stages show 60% used for more than 1 year, with one pilot in progress. Overall, sentiment is positive and correlated to high NPS across user personas, despite isolated renewal risks.Positive
Who reviewed OMICRON electronics
- C-Suite 67% (3)
- Manager 33% (2)
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Sentiment
60 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 2
- Detractors 0
Cumulative NPS by month
+1 over 3 months- Apr 8
- May 8
- Jul 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 60 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 7/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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