OptConnect
OptConnect provides managed wireless connectivity solutions for unattended equipment such as ATMs, kiosks, vending machines, EV chargers, and IoT devices, offering cellular routers, SIMs, monitoring, and support as a bundled service. The company primarily serves OEMs, operators, and enterprises that need reliable, secure machine-to-machine connectivity without building their own telecom infrastructure. Revenue is generated through hardware sales and recurring connectivity and management service contracts.
- IoT & Edge Platforms
- Managed IT & Cloud Services
- Revenue
- $55.0M
- Employees
- 180
- Founded
- 2009
- Headquarters
- Kaysville, United States of America
What 7 Arbolus experts think of OptConnect
The NPS distribution is heavily skewed positive, with NPS scores ranging from 7 to 9 and a higher proportion of promoters. Renewal intent is split, with only one expert indicating "Yes" and a high spender undecided. Most customers are in the MoreThan1Year implementation stage, with some actively piloting. Themes suggest high satisfaction with product capability but uncertainty in long-term commitment among large accounts.Overall Customer Sentiment: Positive
Who reviewed OptConnect
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
Employer names and spend open once the report publishes.
Tell us when the OptConnect report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 4
- Detractors 0
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 9/10 Average score from customers who will renew
More in Consulting & Professional Services and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use OptConnect
Do you use OptConnect at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 7 customers of OptConnect have already contributed
Takes a few minutes. Your identity stays anonymous.