OryxAlign, Ltd.
OryxAlign is a UK-based managed IT services provider that delivers outsourced IT support, cloud services, cybersecurity, and infrastructure management to mid-market and enterprise clients. The company designs, implements, and manages technology environments, including networks, end-user support, and cloud platforms, typically on recurring managed service contracts. It serves organizations across sectors such as professional services, retail, and non-profit, helping them modernize and secure their IT operations.
- Managed IT & Cloud Services
- Cybersecurity Services
- IT Consulting & Implementation
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 2006
- Headquarters
- Londonderry County Borough, United Kingdom
What 9 Arbolus experts think of OryxAlign, Ltd.
The NPS scores range from 2 to 9, with an average indicating overall positive sentiment among recently onboarded and long-term customers alike. Three of five experts express renewal intent, with the remainder undecided. Stickiness is strong at the less-than-1-year stage with positive feedback from pilot users. Qualitative feedback highlights reliability, responsive support, and a compliance focus as major strengths, with only niche concerns or limits for specialized needs. Overall Customer Sentiment: Positive
Who reviewed OryxAlign, Ltd.
- C-Suite 71% (6)
- Manager 29% (3)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about OryxAlign, Ltd..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-11 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 4
- Detractors 3
Cumulative NPS by month
-1 over 4 months- Jun 8
- Jun 8
- Jul 7
- Sep 7
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 2 across 2 companies.
Praised
- Reliability and Support
- Compliance and Security Focus
- Quality Relationships
- AI-Driven Automation
Criticised
- Not Fully AI-Driven
- Potential Switching Triggers
- Limited for Specialized Needs
- Disintermediation by Competitors
What customers say
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 50% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 9/10 Average score from customers not renewing
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