PaperCut Software
PaperCut Software develops print management software that helps organizations monitor, control, and reduce printing across networks, supporting multi-vendor printer fleets, secure print release, cost allocation, and environmental reporting for education, corporate, and government customers. Its products are sold via channel partners and OEMs as licensed and subscription software, with revenue generated from licenses, maintenance, and support services.
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 1998
- Headquarters
- Southbank, Australia
What 7 Arbolus experts think of PaperCut Software
NPS distribution is strongly positive, with four responses scoring 8 or above and two perfect 10s, resulting in an average NPS of approximately 8.7. 100% of respondents express clear intent to renew. All experts report usage of over one year, indicating mature, embedded deployments with high stickiness. The main quantitative theme is consistent satisfaction across role types and industries, with no negative sentiment or churn risk indicated.Overall Customer Sentiment: Positive
Who reviewed PaperCut Software
- C-Suite 29% (2)
- Director 29% (2)
- Manager 43% (3)
Employer names and spend open once the report publishes.
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Sentiment
57 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 3
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Jun 9
- Jul 8
- Aug 8
- Feb 9
- Apr 9
- May 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 2 answers
- 100% 1 answer
- 100% 3 answers
- 9/10 Average score from customers who will renew
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