Park Place Technologies
Park Place Technologies provides third-party maintenance and managed services for data center hardware, including servers, storage, and networking equipment, helping enterprises extend asset life and optimize IT infrastructure costs. The company also offers monitoring, professional services, and lifecycle management across hybrid IT environments. It serves mid-market and large enterprises, service providers, and public sector organizations globally on a subscription and service-contract basis.
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Revenue
- $550.0M
- Employees
- 2,500
- Founded
- 1991
- Headquarters
- Cleveland, United States of America
What 22 Arbolus experts think of Park Place Technologies
NPS scores are strongly positive, with 30% of responses at 10, another 50% in the 8–9 range, and only 1 detractor at 1. Renewal intent is high among all reporting high spend and long-term adoption, while new and lower-spend customers express neutral or uncertain renewal intent. 80% of respondents are in the long-term post-implementation stage, signaling high stickiness and satisfaction. Key themes are longevity, reliability, and strategic partnership.Overall Customer Sentiment: Positive
Who reviewed Park Place Technologies
- C-Suite 55% (12)
- Director 32% (7)
- Manager 14% (3)
Employer names and spend open once the report publishes.
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Sentiment
50 Net Promoter Score, from 22 scored reviews- Promoters 12
- Passives 9
- Detractors 1
Cumulative NPS by month
-1 over 5 months- Jan 9
- Apr 9
- May 9
- Jul 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 70%Plan to renew, by seniority
- 71% 7 answers
- 67% 3 answers
- 9/10 Average score from customers who will renew
- 8.5/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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