PDQ
PDQ.com develops systems management software that helps IT administrators remotely deploy software, automate patching, and inventory Windows devices across corporate networks. Its products are sold as subscriptions to IT teams in small and mid-sized organizations that need to centrally manage and secure their endpoints.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 2001
- Headquarters
- South Salt Lake, United States of America
What 8 Arbolus experts think of PDQ
NPS scores are highly positive, with 5 out of 7 experts reporting NPS of 9 or 10. Renewal intent is uniform among influencers with spending data, but drops for one non-renewing influencer (NPS 6). Stickiness remains strong as most experts have used PDQ for more than one year. The primary sentiment themes are reliability, rapid results in IT management, and operational efficiency.Overall Customer Sentiment: Positive
Who reviewed PDQ
- C-Suite 50% (4)
- Director 25% (2)
- Manager 25% (2)
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Sentiment
75 Net Promoter Score, from 8 scored reviews- Promoters 7
- Passives 0
- Detractors 1
Cumulative NPS by month
-1 over 5 months- Dec 10
- Jan 9
- May 9
- Jul 9
- Sep 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 44 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 50% 2 answers
- 100% 2 answers
- 100% 1 answer
- 9.8/10 Average score from customers who will renew
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by PDQ customers
More in IT Infrastructure & Cloud and Security & Compliance
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For people who use PDQ
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