Phaidra, Inc.

phaidra.ai · Seattle, United States of America

Phaidra provides AI-powered industrial control software that uses reinforcement learning to optimize the performance and energy efficiency of large-scale facilities such as data centers and process plants. Its platform integrates with existing control systems to automatically adjust setpoints and operations in real time, improving output, reducing energy consumption, and lowering costs. The company sells its software and related services to industrial operators, utilities, and other large infrastructure owners.

  • MLOps & ML Platforms
  • Energy & Utilities Operations Software
Revenue
$8.0M
Employees
120
Founded
2019
Headquarters
Seattle, United States of America

What 15 Arbolus experts think of Phaidra, Inc.

NPS distribution is heavily weighted toward the promoter category, with 7 out of 15 experts reporting NPS scores of 9 or 10. Only one expert is a detractor (NPS 5) and two are passive (NPS 6, 7). Renewal intent is positive among high-value customers, with all accounts spending >$100K indicating 'Yes' to renewal. Stickiness is high among those in more than one year of implementation, who also post high NPS. Early-stage adopters and pilots exhibit more uncertainty. Positive

Who reviewed Phaidra, Inc.

Total customers 15 15 current · 0 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 73% (11)
  • Director 20% (3)
  • Manager 7% (1)
Operations Leader C-Suite NPS 9 Will renew
Strategy Leader C-Suite NPS 7 Undecided
Strategy Leader C-Suite NPS 9 Will renew

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Sentiment

53 Net Promoter Score, from 15 scored reviews
  • Promoters 10
  • Passives 3
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 57%
  • Will renew 4
  • Undecided 1
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 0% 1 answer
  • Manager 100% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

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