UPTIMEAI
UptimeAI provides an AI-powered predictive maintenance and plant performance monitoring platform for process and manufacturing industries, using machine learning and digital twins to detect equipment anomalies, predict failures, and optimize operations. The company serves industrial operators such as power, oil and gas, chemicals, and manufacturing plants, selling its software on a subscription and project-based model.
- Asset Performance Management
- MLOps & ML Platforms
- Energy & Utilities Operations Software
- Revenue
- $6.0M
- Employees
- 80
- Founded
- 2019
- Headquarters
- Palo Alto, United States of America
What 7 Arbolus experts think of UPTIMEAI
NPS scores for UptimeAI range from 6 to 9, with most falling in the 7-8 range, indicating moderately positive sentiment. 71% of respondents express renewal intent, with the remainder being unsure, no cases of explicit churn risk. Implementation stages cover both pilot (29%) and long-term usage (>1 year, 43%), signaling a growing base of established customers.The overall customer sentiment is Positive.
Who reviewed UPTIMEAI
- C-Suite 57% (4)
- Director 29% (2)
- Manager 14% (1)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 5
- Detractors 1
Cumulative NPS by month
+1 over 4 months- Aug 7
- Apr 7
- Mar 7
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 75% 4 answers
- 50% 2 answers
- 100% 1 answer
- 7.6/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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