OVHcloud

ovhcloud.com · Roubaix, France

OVHcloud is a European cloud computing provider that offers public and private cloud, dedicated servers, and web hosting services to businesses, developers, and public sector organizations. It operates its own global network of data centers and infrastructure, selling compute, storage, networking, and related managed services on a subscription and usage-based model. The company serves customers ranging from small businesses to large enterprises seeking data sovereignty and cost-effective cloud alternatives to US hyperscalers.

  • Cloud Infrastructure & Hosting
  • Managed IT & Cloud Services
Revenue
$1.1B
Employees
2,800
Founded
1999
Headquarters
Roubaix, France

What 23 Arbolus experts think of OVHcloud

NPS scores are notably strong, with 82% of responses in the 8–10 range, indicating high satisfaction. Renewal intent is highly positive among mid- and high-spend customers; only low-spend or pilot-phase users express uncertainty. Stickiness is strong, with 74% of responses in the 'MoreThan1Year' implementation stage, pointing to deep customer embedding. Themes include perceived value, scalability, and ongoing EMEA support.Overall Customer Sentiment: Positive

Who reviewed OVHcloud

Total customers 23 18 current · 5 former
Reviews growth +19 in six months
Seniority of respondents
  • C-Suite 68% (16)
  • Director 23% (5)
  • Manager 9% (2)
Founder C-Suite NPS 6 Will renew
Executive C-Suite NPS 8
Not specified Director NPS 9 Will renew

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Sentiment

21 Net Promoter Score, from 23 scored reviews
  • Promoters 8
  • Passives 12
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Mar 8
  • May 8
  • Jun 8
  • Jul 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 21 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 69%
  • Will renew 9
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 63% 8 answers
  • Director 100% 2 answers
  • Manager 100% 2 answers
  • Not specified 0% 1 answer
  • 8.4/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 2/10 Average score from customers not renewing

For people who use OVHcloud

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