Panasonic India

panasonic.com · India

Panasonic India is the Indian subsidiary of Panasonic Corporation, offering a wide range of consumer electronics, home appliances, and B2B solutions including energy, housing, and industrial products to retail consumers, enterprises, and government customers across India. It generates revenue through the sale, distribution, and servicing of its hardware products and related solutions via retail channels, distributors, and direct enterprise sales.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$800.0M
Employees
1,200
Founded
1972
Headquarters
India

What 7 Arbolus experts think of Panasonic India

NPS scores range broadly, with four respondents scoring 9 or 10 (positive sentiment), one score of 8 (neutral-positive), one score of 7 (neutral), and one score of 2 (negative). Confirmed renewal intent is present in three of the four highest scoring responses. Most experts are in full production or have used the solution for more than a year, though one respondent in pilot and another with less than 1 year exposure show moderate-to-high NPS. The one negative NPS and "not sure" renewal intent indicate some unresolved pain points for Influencers in consulting roles. Overall Customer Sentiment: Positive

Who reviewed Panasonic India

Total customers 7 7 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 71% (5)
  • Director 14% (1)
  • Manager 14% (1)
Generalist Generalist C-Suite NPS 7
Strategy Partner C-Suite NPS 9 Will renew
Engineering Leader C-Suite NPS 9 Will renew

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Sentiment

42 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 2
  • Detractors 1

Cumulative NPS by month

-1 over 6 months
  • Nov 9
  • Jul 9
  • Jan 8
  • Feb 8
  • Mar 8
  • Jun 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 42 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 75%
  • Will renew 3
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Manager 0% 1 answer
  • 9.3/10 Average score from customers who will renew
  • 2/10 Average score from undecided customers

For people who use Panasonic India

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