DeHavilland (Helio Intelligence)
DeHavilland, a Helio Intelligence company, provides political monitoring and intelligence services that track legislation, policy developments, and stakeholder activity across the UK and EU for corporate, public affairs, and non-profit clients, delivering curated alerts, analysis, and data through a subscription platform. The company helps clients understand and anticipate political and regulatory change to inform lobbying, risk management, and strategic communications. Revenue is generated primarily through recurring SaaS-like subscriptions and related research services.
- Knowledge Management & Collaboration
- Business Intelligence & Dashboards
- Revenue
- $15.0M
- Employees
- 120
- Founded
- 2002
- Headquarters
- Londonderry County Borough, United Kingdom
What 33 Arbolus experts think of DeHavilland (Helio Intelligence)
NPS scores cluster between 3 and 10, with the majority of scores in the positive range (7–9). Renewal intent is mixed: several users express intent to renew, while a significant minority are unsure or not renewing, citing cost and feature parity concerns. Stickiness is relatively high, with most clients in active stages (MoreThan1Year or LessThan1Year), though some are offboarding. Expert feedback highlights strong UK/EU policy coverage, analyst access, stakeholder mapping, and timely updates, but criticizes a lack of innovation, integration gaps, rising competition, and SRM contact data quality.Overall Customer Sentiment: Positive
Who reviewed DeHavilland (Helio Intelligence)
- C-Suite 61% (20)
- Director 35% (12)
- Manager 3% (1)
Employer names and spend open in the full report, along with the other 30 customers.
Everything 33 customers told us about DeHavilland (Helio Intelligence).
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-18 Net Promoter Score, from 33 scored reviews- Promoters 3
- Passives 21
- Detractors 9
Cumulative NPS by month
+0 over 6 months- Feb 7
- Mar 7
- Apr 7
- May 7
- Jul 7
- Sep 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median -29 across 4 companies.
Praised
- Expand Automated, Predictive Analytics
- Broaden Global and Local Coverage
- Increase Integration with Client Workflows
- Comprehensive and Relevant EU/UK Policy Coverage
Criticised
- Suboptimal Data and Integration
- Limited Automation and Innovation
- Cost Competitiveness vs. Alternatives
- AI and Low-Cost Competitors
What customers say
Renewal intent
Plan to renew 54%Plan to renew, by seniority
- 67% 15 answers
- 50% 8 answers
- 0% 1 answer
- 0% 2 answers
- 7.4/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 5.7/10 Average score from customers not renewing
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