delaget

delaget.com · Bloomington, United States of America

Delaget provides data analytics and reporting software for multi-unit restaurant operators, aggregating data from POS, back-office, and other systems to deliver insights on sales, labor, and loss prevention. Its cloud platform helps quick-service and fast-casual restaurant brands monitor performance, reduce theft and waste, and improve profitability through dashboards and alerts. The company generates revenue through subscription-based SaaS offerings and related data services.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
  • IT Consulting & Implementation
Revenue
$12.0M
Employees
70
Founded
1998
Headquarters
Bloomington, United States of America

What 5 Arbolus experts think of delaget

NPS scores range from 6 to 10, with two high promoters (NPS: 9, 10) and three respondents indicating moderate satisfaction (NPS: 6, 7). 60% report strong renewal intent, 40% are unsure. Implementation tenures are long, with 60% using the tool for over one year, suggesting good stickiness. Key themes are high satisfaction among high spenders and long-term users, but lower sentiment and uncertainty about renewal among lower spend brackets and recent users.Overall Customer Sentiment: Neutral

Who reviewed delaget

Total customers 5 4 current · 1 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 100% (5)
Founder C-Suite NPS 10 Will renew
Engineering Executive C-Suite NPS 9 Will renew
Legal Executive C-Suite NPS 7 Will renew

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 1
  • Detractors 2

Cumulative NPS by month

+0 over 4 months
  • Nov 8
  • Jul 8
  • Aug 8
  • Dec 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 60%
  • Will renew 3
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • 8.7/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers

For people who use delaget

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