delaget
Delaget provides data analytics and reporting software for multi-unit restaurant operators, aggregating data from POS, back-office, and other systems to deliver insights on sales, labor, and loss prevention. Its cloud platform helps quick-service and fast-casual restaurant brands monitor performance, reduce theft and waste, and improve profitability through dashboards and alerts. The company generates revenue through subscription-based SaaS offerings and related data services.
- Business Intelligence & Dashboards
- Data Integration & ETL
- IT Consulting & Implementation
- Revenue
- $12.0M
- Employees
- 70
- Founded
- 1998
- Headquarters
- Bloomington, United States of America
What 5 Arbolus experts think of delaget
NPS scores range from 6 to 10, with two high promoters (NPS: 9, 10) and three respondents indicating moderate satisfaction (NPS: 6, 7). 60% report strong renewal intent, 40% are unsure. Implementation tenures are long, with 60% using the tool for over one year, suggesting good stickiness. Key themes are high satisfaction among high spenders and long-term users, but lower sentiment and uncertainty about renewal among lower spend brackets and recent users.Overall Customer Sentiment: Neutral
Who reviewed delaget
- C-Suite 100% (5)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 1
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Nov 8
- Jul 8
- Aug 8
- Dec 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 60% 5 answers
- 8.7/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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