Delve.co

delve.co · San Francisco, United States of America

Delve.co is a technology company that provides AI-driven tools to help users research, summarize, and organize information from documents and web content. Its platform uses natural language processing to extract key insights, generate summaries, and structure knowledge for individuals and teams. The company monetizes through subscriptions to its productivity and knowledge management software.

  • Knowledge Management & Collaboration
  • Document & Vision AI
Revenue
$800.0K
Employees
10
Founded
2020
Headquarters
San Francisco, United States of America

What 8 Arbolus experts think of Delve.co

NPS distribution reveals that 57% of responses are in the positive range (NPS 8–10), while 29% are neutral to satisfied, and 14% are less enthusiastic (NPS 5–6). Renewal intent aligns positively, with 57% expressing willingness to renew, 29% unsure, and 14% not intending to renew. Stickiness appears moderate: 43% are in Pilot, 14% less than a year live, and 43% more than a year implemented.Quantitative data suggests overall alignment between long-term adopters and higher NPS/renewal intent. The key emerging sentiment themes include security assurance and implementation speed concerns among neutral/negative scorers. Overall Customer Sentiment: Positive

Who reviewed Delve.co

Total customers 8 5 current · 3 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Director 12% (1)
  • Manager 12% (1)
Engineering Leader C-Suite NPS 6 Undecided
Not specified Manager NPS 7 Undecided
Founder Director NPS 10 Will renew

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Sentiment

0 Net Promoter Score, from 7 scored reviews
  • Promoters 2
  • Passives 3
  • Detractors 2

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 4
  • Undecided 3
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Director 100% 1 answer
  • Manager 0% 1 answer
  • 8.8/10 Average score from customers who will renew
  • 6/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

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