DigitalRoute
DigitalRoute is a software company that provides usage data management and mediation platforms that help communications service providers, software vendors, and enterprises collect, process, and monetize high‑volume usage and billing data. Its products sit between networks/applications and billing/ERP/CRM systems to normalize, enrich, and route data for charging, billing, and analytics. The company generates revenue through software licenses, subscriptions, and related professional services.
- Data Integration & ETL
- Business Intelligence & Dashboards
- Revenue
- $45.0M
- Employees
- 260
- Founded
- 1999
- Headquarters
- Stockholm, Sweden
What 7 Arbolus experts think of DigitalRoute
The NPS distribution is highly positive, with 60% of experts assigning top scores (NPS = 10) and all remaining ratings at a strong level (NPS = 8). Renewal intent is confirmed for 40% of experts, unsure for 20%, with the remainder not reporting intent. Stickiness is high: 100% of respondents have been using the platform for more than one year. The main themes are stable long-term usage, high satisfaction among high spenders, and a strong IT/operations orientation.Overall Customer Sentiment: Positive
Who reviewed DigitalRoute
- C-Suite 33% (2)
- Director 33% (2)
- Manager 33% (2)
Employer names and spend open once the report publishes.
Tell us when the DigitalRoute report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
71 Net Promoter Score, from 7 scored reviews- Promoters 5
- Passives 2
- Detractors 0
Cumulative NPS by month
+1 over 4 months- Sep 8
- Jun 9
- Jul 9
- Sep 9
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 54 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 8/10 Average score from customers who will renew
Top alternatives
Most weighed by DigitalRoute customers
More in Data & Analytics and ERP Software
Other companies in both categories with a customer report.
For people who use DigitalRoute
Do you use DigitalRoute at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 7 customers of DigitalRoute have already contributed
Takes a few minutes. Your identity stays anonymous.