DIgSILENT GmbH
DIgSILENT GmbH develops specialized power system analysis and simulation software and provides engineering consulting services for utilities, grid operators, manufacturers, and energy companies. Its flagship product, PowerFactory, is used for planning, operation, and optimization of electrical power systems, while the company also offers training and technical studies around grid integration, stability, and renewable energy. Revenue is generated through software licenses, maintenance contracts, and professional services engagements.
- PLM & Engineering Software
- Energy & Utilities Operations Software
- IT Consulting & Implementation
- Revenue
- $45.0M
- Employees
- 250
- Founded
- 1985
- Headquarters
- Gomaringen, Germany
What 32 Arbolus experts think of DIgSILENT GmbH
The NPS scores are highly favorable with 8 out of 10 experts rating 8 or higher, and several perfect 10s. The only notable detractor cluster is from a small minority with NPS of 3. Renewal intent is generally strong among high spenders but is mixed at the lower bracket, with several "Not Sure" responses primarily among influencers and mid-level spenders. Implementation stickiness is pronounced, as the vast majority report use for "More Than 1 Year."Overall Customer Sentiment: Positive
Who reviewed DIgSILENT GmbH
- C-Suite 48% (15)
- Director 19% (6)
- Manager 32% (10)
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Sentiment
40 Net Promoter Score, from 32 scored reviews- Promoters 15
- Passives 15
- Detractors 2
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 42%Plan to renew, by seniority
- 50% 4 answers
- 50% 4 answers
- 25% 4 answers
- 9/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
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