Doctrine
Doctrine is a French legal technology company that provides an online research platform giving lawyers, in‑house counsel, and legal professionals access to French case law, legislation, and legal commentary. Its SaaS platform uses search and analytics to help users find, analyze, and monitor legal information more efficiently. The company generates revenue through subscriptions to its web-based legal research tools and related services.
- Knowledge Management & Collaboration
- Document & E-signature
- Product Analytics & Feedback
- Revenue
- $20.0M
- Employees
- 150
- Founded
- 2016
- Headquarters
- Paris, France
What 9 Arbolus experts think of Doctrine
Customer sentiment for Doctrine is broadly positive, with most experts rating NPS between 7 and 10 and citing strong renewal intent, especially from users with longer platform experience. Stickiness is high among legal departments and power users with deeper integrations. A minority of users express budget sensitivity, 'not sure' stances on renewal, or concerns about breadth in international coverage. Positive feedback focuses on database richness and AI effectiveness, while critical feedback addresses feature bloat, pricing, and limits in specialized or non-French domains.Overall Customer Sentiment: Positive
Who reviewed Doctrine
- C-Suite 67% (6)
- Director 22% (2)
- Manager 11% (1)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about Doctrine.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 9 scored reviews- Promoters 4
- Passives 3
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Dec 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.
Praised
- Replace Traditional Paralegal Work
- Broaden International Expertise
- Consolidation as Legal Tech Standard
- Platform Completeness and Usability
Criticised
- Reliability and Service Drops
- Competitors with Broader Coverage
- Pricing Increases and Cost Sensitivity
- Limited International Coverage
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 6 answers
- 100% 1 answer
- 100% 1 answer
- 9/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by Doctrine customers
Report
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