DEALROOM
Dealroom is a data and intelligence platform that provides information on startups, scale-ups, and tech ecosystems to investors, corporates, and public-sector organizations. Its SaaS platform aggregates company, funding, and market data and offers analytics tools and custom research to support venture capital, private equity, and innovation strategy decisions. Revenue comes from subscriptions to its data platform, enterprise licenses, and research and advisory services.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $30.0M
- Employees
- 260
- Founded
- 2013
- Headquarters
- Amsterdam-Zuidoost, Netherlands
What 16 Arbolus experts think of DEALROOM
NPS scores are clustered in the 6–10 range, with 36% rating 9–10 and strong promoter presence among long-term, high-spend customers. Renewal intent is positive for most high spenders; negative or unsure renewal aligns with low or pilot-stage spenders and NPS below 7. Stickiness is highest beyond the first year of use, correlating with consistently positive sentiment. The most prominent theme is clear differentiation by customer lifecycle and spend level.Overall Customer Sentiment: Positive
Who reviewed DEALROOM
- C-Suite 57% (9)
- Director 29% (5)
- Manager 14% (2)
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Sentiment
-18 Net Promoter Score, from 16 scored reviews- Promoters 3
- Passives 7
- Detractors 6
Cumulative NPS by month
+0 over 6 months- May 7
- Mar 6
- Apr 7
- Jun 7
- Jul 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -18 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 100% 1 answer
- 50% 4 answers
- 0% 1 answer
- 8.7/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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