SolidWorks
SolidWorks, a brand of Dassault Systèmes, develops 3D CAD, simulation, product data management, and related engineering software used by mechanical designers, engineers, and manufacturers to design and validate products. The company generates revenue through perpetual and subscription licenses, maintenance, and related services sold via direct and reseller channels to businesses of all sizes across industries such as industrial equipment, automotive, aerospace, and consumer products.
- PLM & Engineering Software
- Manufacturing Execution & Quality
- Revenue
- $3.5B
- Employees
- 7,000
- Founded
- 1993
- Headquarters
- Waltham, United States of America
What 86 Arbolus experts think of SolidWorks
SolidWorks exhibits very strong NPS with most scores in the 8–10 range, reflecting high satisfaction with usability, reliability, and productivity gains. Renewal intent is widespread among engineering-centric organizations, driven by role-critical deployments and entrenched workflows. Stickiness is high, with a majority of experts reporting usage of more than one year. Key sentiment drivers include product maturity, strong industry adoption, and collaboration capabilities, while some concerns persist around cost and performance with large assemblies.Overall Customer Sentiment: Positive
Who reviewed SolidWorks
- C-Suite 49% (42)
- Director 24% (21)
- Manager 28% (24)
Employer names and spend open in the full report, along with the other 83 customers.
Everything 86 customers told us about SolidWorks.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
61 Net Promoter Score, from 86 scored reviews- Promoters 55
- Passives 29
- Detractors 2
Cumulative NPS by month
+0 over 6 months- May 9
- Jun 9
- Jul 9
- Aug 9
- Sep 9
- Oct 9
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 61 across 3 companies.
Praised
- Automation and Collaboration Opportunities
- Cloud-Native and AI Feature Expansion
- Remote Collaboration and Licensing Flexibility
- Broad Industry Adoption and Ecosystem
Criticised
- Performance and Scalability with Large Assemblies
- Learning Curve for New Users
- Licensing and Cost Constraints
- Competition from Cloud-Native Platforms
What customers say
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 63% 16 answers
- 89% 9 answers
- 27% 11 answers
- 50% 2 answers
- 8.9/10 Average score from customers who will renew
- 8.4/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by SolidWorks customers
Report
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For people who use SolidWorks
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