data.ai

data.ai · San Francisco, United States of America

data.ai is a mobile and digital market intelligence platform that provides app performance, usage, and revenue analytics to enterprises, publishers, and investors. Its SaaS products aggregate and model app store, advertising, and consumer behavior data to help clients benchmark competitors, optimize user acquisition, and inform product and market strategy. The company monetizes through subscription-based access to its analytics platform and data products.

  • Business Intelligence & Dashboards
  • Marketing Analytics & Attribution
  • Product Analytics & Feedback
Revenue
$200.0M
Employees
800
Founded
2010
Headquarters
San Francisco, United States of America

What 5 Arbolus experts think of data.ai

NPS scores among respondents range from 5 to 9, with two promoters (scores of 9), one detractor (score of 5), and two passive (scores of 6 and 7). 40% express clear intent to renew, 20% indicate intent not to renew, and 20% are unsure; the remainder did not specify. Implementation stage distribution reveals 40% in long-term use (more than 1 year), 20% within first year, one customer being offboarded, and uncertainty for the remainder. Key themes suggest satisfaction among certain high-spend users but mixed renewal intent and stickiness.Overall Customer Sentiment: Neutral

Who reviewed data.ai

Total customers 5 5 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 40% (2)
Marketing Leader Director NPS 9 Will renew
Marketing Leader C-Suite NPS 6 Not renewing
Product Leader Director NPS 5 Undecided

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Sentiment

0 Net Promoter Score, from 5 scored reviews
  • Promoters 2
  • Passives 1
  • Detractors 2

Cumulative NPS by month

+1 over 4 months
  • Aug 6
  • Sep 8
  • Apr 8
  • May 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 5/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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