BETTERSTACK

betterstack.com · Prague, Czech Republic

Better Stack is a cloud-based observability platform that provides log management, uptime monitoring, incident management, and dashboards for engineering and DevOps teams. It consolidates logs and monitoring data into a single interface to help teams detect, investigate, and resolve production issues faster. The company generates revenue through subscription plans for its SaaS monitoring and logging products.

  • Observability & Monitoring
  • Cloud Infrastructure & Hosting
  • IT Consulting & Implementation
Revenue
$9.0M
Employees
120
Founded
2021
Headquarters
Prague, Czech Republic

What 18 Arbolus experts think of BETTERSTACK

18 customers have reviewed BETTERSTACK so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed BETTERSTACK

Total customers 18 14 current · 4 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 76% (14)
  • Director 18% (3)
  • Manager 6% (1)
Finance Executive C-Suite NPS 5 Not renewing
Engineering Generalist C-Suite NPS 8 Will renew
Strategy Leader C-Suite NPS 9 Undecided

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Sentiment

22 Net Promoter Score, from 18 scored reviews
  • Promoters 7
  • Passives 8
  • Detractors 3

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Mar 8
  • Jul 7
  • May 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 22 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 71%
  • Will renew 12
  • Undecided 3
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 69% 13 answers
  • Director 100% 3 answers
  • Manager 0% 1 answer
  • 8.1/10 Average score from customers who will renew
  • 7.7/10 Average score from undecided customers
  • 4.5/10 Average score from customers not renewing

For people who use BETTERSTACK

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