Quest Software
Quest Software is an enterprise software company that provides tools for database management, Microsoft ecosystem management, data protection, and identity and access management to IT departments and managed service providers. Its products help organizations manage and secure databases, Active Directory, Office 365, endpoints, and hybrid cloud environments, and it generates revenue through software licenses, subscriptions, and support services.
- Database & Data Storage
- Identity & Access Management
- IT Consulting & Implementation
- Revenue
- $500.0M
- Employees
- 1,500
- Founded
- 1987
- Headquarters
- Aliso Viejo, United States of America
What 13 Arbolus experts think of Quest Software
NPS scores are distributed between 5 and 10, with one Promoter (10), a majority of scores at 7 and 8, and several at 5–6. Renewal intent is strongly positive among high spenders, while mid and low spenders show more uncertainty or negative renewal signals. Implementation stages are weighted toward long-term usage (>1 year, 50%), with a portion in offboarding or pilot stages. The main sentiment drivers are the solution’s integration fit and its relevance in regulated, compliance-driven industries.Overall Customer Sentiment: Positive
Who reviewed Quest Software
- C-Suite 54% (7)
- Director 23% (3)
- Manager 23% (3)
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Sentiment
7 Net Promoter Score, from 13 scored reviews- Promoters 4
- Passives 6
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Feb 8
- Apr 8
- May 8
- Jun 8
- Jul 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 26 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 20% 5 answers
- 67% 3 answers
- 0% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Quest Software customers
More in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
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