Collibra

collibra.com · New York City, United States of America

Collibra provides a cloud-based data intelligence platform that helps large enterprises catalog, govern, and manage their data assets across systems to improve data quality, compliance, and analytics outcomes. Its software is used by data, analytics, and governance teams to create a centralized data catalog, enforce policies, and enable self-service data access. Collibra generates revenue through subscriptions to its SaaS platform and related professional services.

  • Data Governance & Cataloging
  • Business Intelligence & Dashboards
  • Workflow Automation
Revenue
$350.0M
Employees
1,500
Founded
2008
Headquarters
New York City, United States of America

What 87 Arbolus experts think of Collibra

NPS is generally strong, with most respondents scoring between 7 and 10, and minimal detractor signals. High renewal intent is evident among high and mid spenders, particularly those in mature implementation stages. Stickiness correlates to maturity, with offboarding and pilot customers showing higher risk. Qualitative feedback highlights strengths in metadata governance and usability, balanced by warnings on adoption complexity and the need for robust integration management. The key themes are operational value, support quality, and governance discipline.Overall Customer Sentiment: Positive

Who reviewed Collibra

Total customers 87 78 current · 9 former
Reviews growth +37 in six months
Seniority of respondents
  • C-Suite 65% (57)
  • Director 19% (17)
  • Manager 16% (14)
Engineering Leader C-Suite NPS 7 Not renewing
Data Leader C-Suite NPS 8 Will renew
Engineering Leader C-Suite NPS 7

Employer names and spend open in the full report, along with the other 84 customers.

Everything 87 customers told us about Collibra.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

14 Net Promoter Score, from 87 scored reviews
  • Promoters 28
  • Passives 44
  • Detractors 15

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 35 across 4 companies.

Praised

  • Reduces Ambiguity
  • Metadata Discovery and Stewardship
  • Improves Impact Analysis
  • Expansion with Demonstrated Outcomes

Criticised

  • Potential Integration Burden
  • Adoption Requires Governance
  • Metadata Automation Limitations
  • Support Deterioration

What customers say

Reduces Ambiguity
“I use Collibra to publish governed business definitions, which has reduced ambiguity and made issue escalation much faster.”
Metadata Discovery and Stewardship
“I would recommend Collibra for its strong metadata discovery and effective stewardship workflows that deliver clear value in our use cases.”
Improves Impact Analysis
“I rely on Collibra to trace data lineage from source systems, improving our impact analysis and reducing risk when making data changes.”

Renewal intent

Plan to renew 56%
  • Will renew 33
  • Undecided 18
  • Not renewing 8

Plan to renew, by seniority

  • C-Suite 61% 36 answers
  • Director 42% 12 answers
  • Manager 56% 9 answers
  • Not specified 50% 2 answers
  • 8.2/10 Average score from customers who will renew
  • 6.8/10 Average score from undecided customers
  • 7.8/10 Average score from customers not renewing

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