Commvault
Commvault is an enterprise data protection and data management software company that provides backup, recovery, archiving, and disaster recovery solutions for on‑premises, cloud, and hybrid IT environments. It serves large and mid‑market organizations across industries, helping them protect, manage, and secure critical data workloads. The company generates revenue through software licenses and subscriptions, SaaS offerings, and related support and professional services.
- Data Integration & ETL
- Cloud Infrastructure & Hosting
- Revenue
- $820.0M
- Employees
- 3,000
- Founded
- 1996
- Headquarters
- Tinton Falls, United States of America
What 49 Arbolus experts think of Commvault
The NPS distribution for Commvault is strongly positive: 60% of experts assign NPS of 8 or above. Renewal intent is clear, with most influencers forecasting continued use; only a small minority cite uncertainty or plan to not renew. Stickiness is high, with the majority of deployments in production for over a year. Expert feedback centers on robust functionality, reliability, and comprehensive governance, though complexity and cost are noted as pain points. Overall Customer Sentiment: Positive
Who reviewed Commvault
- C-Suite 79% (39)
- Director 9% (4)
- Manager 13% (6)
Employer names and spend open in the full report, along with the other 46 customers.
Everything 49 customers told us about Commvault.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
22 Net Promoter Score, from 49 scored reviews- Promoters 18
- Passives 24
- Detractors 7
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 7
- Jul 7
- Aug 8
- Sep 8
Net Promoter Score across 4 reviews, accumulated up to each month. Category median 24 across 4 companies.
Praised
- Comprehensive Enterprise Capabilities
- Meets Day-to-Day Needs Easily
- Reliable and Flexible for Business Continuity
- AI for Optimization
Criticised
- Competitive Switching Risks
- Measurable Value Drives Switching
- Cost/Value-Driven Competition
- Switch Motivated by Cost/Value
What customers say
Renewal intent
Plan to renew 61%Plan to renew, by seniority
- 55% 33 answers
- 100% 4 answers
- 67% 3 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 7.2/10 Average score from undecided customers
- 5.2/10 Average score from customers not renewing
Top alternatives
Most weighed by Commvault customers
Report
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