Arbolus Intelligence

Alation, Inc.

alation.com · Redwood City, United States of America

Alation, Inc. provides a data catalog and data intelligence platform that helps enterprises discover, understand, govern, and use their data across disparate sources. Its software is used by data analysts, data stewards, and business users to search for data assets, manage metadata, enforce governance policies, and improve data literacy. The company generates revenue through subscriptions to its cloud and on-premise software, along with related services and support for large and mid-sized organizations.

  • Data Governance & Cataloging
  • Business Intelligence & Dashboards
  • Data Integration & ETL
Listed in
Revenue
$120.0M
Employees
650
Founded
2012
Headquarters
Redwood City, United States of America

What 65 Arbolus experts think of Alation, Inc.

NPS feedback is largely positive, with most scores in the 7–9 range and a notable number of promoters among high and mid spenders. Renewal intent is generally strong for mature deployments, with some uncertainty or churn linked to complex governance needs and support gaps. Stickiness is highest in organizations leveraging metadata governance for multiple teams or compliance-heavy workflows. Experts highlight strong metadata discovery and stewardship as main strengths, but persistent governance adoption needs and imperfect metadata automation are consistent concerns.Overall Customer Sentiment: Positive

Who reviewed Alation, Inc.

Total customers 65 55 current · 10 former
Reviews growth +28 in six months
Seniority of respondents
  • C-Suite 65% (42)
  • Director 26% (17)
  • Manager 9% (6)
Data Leader Director NPS 9 Will renew Submitted Jul 2025
Engineering Leader C-Suite NPS 5 Submitted Sep 2026
Engineering Leader C-Suite NPS 5 Submitted Aug 2026

Employer names and spend open in the full report, along with the other 62 customers.

Everything 65 customers told us about Alation, Inc..

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

20 Net Promoter Score, from 65 scored reviews
  • Promoters 24
  • Passives 30
  • Detractors 11

Cumulative NPS by month

+0 over 6 months
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 14 across 3 companies.

Praised

  • Data Literacy and Governance
  • Proven Metadata Discovery
  • Reduced Ambiguity
  • Reduction of Duplicate Tooling

Criticised

  • Competitive Ease of Use
  • Support Quality Deterioration
  • Incomplete Automation Risks
  • Imperfect Metadata Automation

What customers say

Data Literacy and Governance
“Alation helps us improve data literacy and governance across teams, making ownership and lineage accessible for all users.”
Proven Metadata Discovery
“I would recommend Alation because it excels at metadata discovery and enables our stewardship workflows to deliver clear value.”
Reduced Ambiguity
“By publishing governed business definitions, we've reduced ambiguity and increased the speed of issue escalation in decision making.”

Renewal intent

Plan to renew 60%
  • Will renew 28
  • Undecided 12
  • Not renewing 7

Plan to renew, by seniority

  • C-Suite 61% 31 answers
  • Director 70% 10 answers
  • Manager 33% 6 answers
  • 8.6/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

Most weighed by Alation, Inc. customers

Report

Customer Report - Oct 2026 Oct 2026 65 + 2

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