Alchemy Technology Group

alchemytechgroup.com · Houston, United States of America

Alchemy Technology Group is an IT consulting and solutions provider that designs, implements, and manages cloud, security, and digital workspace technologies for enterprise and mid-market clients. The company partners with major software and infrastructure vendors to deliver architecture, deployment, and managed services around virtualization, networking, and cybersecurity. It generates revenue through professional services, resale of technology solutions, and ongoing support engagements.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
  • Cybersecurity Services
Revenue
$75.0M
Employees
150
Founded
2016
Headquarters
Houston, United States of America

What 11 Arbolus experts think of Alchemy Technology Group

NPS scores exhibit a skew towards positive sentiment, with most experts giving NPS scores of 8–10. Renewal intent is generally supportive except for two experts (one offboarding, one recently implemented with no intent to renew). Stickiness is strong, with 80% reporting deployments of more than one year, reflecting deep customer integration. The main negative outlier comes from a customer with minimal spend, suggesting a possible misalignment or edge case.Overall Customer Sentiment: Positive

Who reviewed Alchemy Technology Group

Total customers 11 11 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 91% (10)
  • Director 9% (1)
Engineering Leader C-Suite NPS 8 Undecided
Engineering Generalist C-Suite NPS 9
Engineering Engineer C-Suite NPS 9 Will renew

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Sentiment

9 Net Promoter Score, from 11 scored reviews
  • Promoters 3
  • Passives 6
  • Detractors 2

Cumulative NPS by month

+1 over 5 months
  • Jul 7
  • Dec 7
  • Mar 8
  • May 8
  • Jun 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 0 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 56%
  • Will renew 5
  • Undecided 2
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 8 answers
  • Director 100% 1 answer
  • 8.2/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 3.5/10 Average score from customers not renewing

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