Algolia

algolia.com · San Francisco, United States of America

Algolia is a search and discovery platform that provides APIs and tools for developers and product teams to build fast, relevant search and recommendation experiences into websites and applications. The company serves e-commerce businesses, SaaS providers, media, and other digital enterprises, generating revenue through subscription-based plans and usage-based pricing for its hosted search, recommendations, and related services.

  • API Management & Integration
  • Search & Conversational AI Infrastructure
  • E-commerce Platforms & Storefronts
Revenue
$120.0M
Employees
650
Founded
2012
Headquarters
San Francisco, United States of America

What 37 Arbolus experts think of Algolia

37 customers have reviewed Algolia so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.

Who reviewed Algolia

Total customers 37 32 current · 5 former
Reviews growth +21 in six months
Seniority of respondents
  • C-Suite 54% (20)
  • Director 38% (14)
  • Manager 8% (3)
Marketing Leader C-Suite NPS 10
Product Executive C-Suite NPS 9 Will renew
Marketing Leader C-Suite NPS 7 Will renew

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Sentiment

29 Net Promoter Score, from 37 scored reviews
  • Promoters 16
  • Passives 16
  • Detractors 5

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Apr 8
  • May 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 28 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 64%
  • Will renew 18
  • Undecided 8
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 86% 14 answers
  • Director 45% 11 answers
  • Manager 33% 3 answers
  • 8.4/10 Average score from customers who will renew
  • 6.9/10 Average score from undecided customers
  • 9.5/10 Average score from customers not renewing

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