Altus Group
Altus Group is a global provider of software, data analytics, and advisory services for the commercial real estate industry, helping investors, asset managers, developers, and lenders manage property valuations, tax, performance, and investment decisions. The company generates revenue through subscriptions to its ARGUS and related software platforms, data and analytics products, and professional services including valuation, property tax consulting, and strategic advisory. Its solutions are used across the real estate asset lifecycle to improve underwriting, portfolio management, and reporting.
- Business Intelligence & Dashboards
- Data Warehousing & Lakes
- IT Consulting & Implementation
- Revenue
- $600.0M
- Employees
- 2,800
- Founded
- 2005
- Headquarters
- Toronto, Canada
What 5 Arbolus experts think of Altus Group
NPS scores are skewed toward the positive: 60% of respondents gave an NPS of 9, with only one giving a moderate 6. Renewal intent is strong within high spend customer segments, all of whom intend to renew, and accompanies high NPS. Users with less than 1 year of experience show more neutral sentiment, reflected in lower scores and uncertainty over renewal, but represent a minority. The majority are in advanced implementation stages and correspondingly more satisfied.Overall Customer Sentiment: Positive
Who reviewed Altus Group
- C-Suite 80% (4)
- Director 20% (1)
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Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 9/10 Average score from customers who will renew
- 6/10 Average score from undecided customers
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