Amber

getamber.io · Londonderry County Borough, United Kingdom

Amber is a climate fintech company that helps individuals and businesses reduce their carbon footprint by enabling automated investment in renewable energy projects and climate-positive assets. Through its digital platform and app, users can allocate funds into diversified climate-focused portfolios and track the environmental impact of their investments. The company generates revenue through investment management and related financial services fees.

  • Wealth & Investment Software
  • Embedded Finance & Banking-as-a-Service
Revenue
$2.5M
Employees
35
Founded
2020
Headquarters
Londonderry County Borough, United Kingdom

What 5 Arbolus experts think of Amber

Customer sentiment is fairly balanced: NPS values range between 5 and 8, indicating neutral to moderately positive experiences. 60% of experts (3 of 5) indicated at least some intent to renew, while 40% were not sure. All surveyed accounts have been with Amber for over one year, suggesting a stable product implementation stage and a degree of stickiness among users. Key themes include stronger satisfaction among influencers in engineering and security, with most reservation coming from user personas in manufacturing and public sector. Overall Customer Sentiment: Neutral

Who reviewed Amber

Total customers 5 5 current · 0 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 40% (2)
Generalist Leader C-Suite NPS 5
Operations Leader C-Suite NPS 7 Will renew
Engineering Leader Director NPS 8 Will renew

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Sentiment

-20 Net Promoter Score, from 5 scored reviews
  • Promoters 0
  • Passives 4
  • Detractors 1

Cumulative NPS by month

-1 over 5 months
  • Jan 8
  • Dec 8
  • Jan 8
  • Mar 7
  • Jul 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median -20 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 50% 2 answers
  • 7.5/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

For people who use Amber

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