Arbolus Intelligence

Raynet

raynet-inc.com · Paderborn, Germany

Raynet is a software and IT services company specializing in enterprise application lifecycle management, IT asset management, and software packaging solutions for large organizations and IT service providers. It offers products and managed services that help customers discover, inventory, package, deploy, and manage software and hardware assets across complex IT environments. The company generates revenue through software licenses, SaaS subscriptions, and professional and managed services engagements.

  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Listed in
Revenue
$35.0M
Employees
250
Founded
1999
Headquarters
Paderborn, Germany

What 6 Arbolus experts think of Raynet

NPS responses are consistently 7 or 8, reflecting moderate to strong satisfaction. Experts report high renewal intent, especially among those with more than one year of implementation. All experts with quantitative data indicate positive conversion from pilot to long-term operations with sustained value from Raynet. Major positive feedback themes are data normalization, audit readiness, automation, and adaptable support. A minority voice some hesitance regarding integration ease or pricing flexibility, but the general outlook is favorable.Overall Customer Sentiment: Positive

Who reviewed Raynet

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 100% (6)
Engineering Leader C-Suite NPS 8 Will renew Submitted Apr 2026
Engineering Executive C-Suite NPS 8 Will renew Submitted Jan 2026
Data Engineer C-Suite NPS 8 Will renew Submitted Jan 2026

Employer names and spend open in the full report, along with the other 3 customers.

Everything 6 customers told us about Raynet.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

16 Net Promoter Score, from 6 scored reviews
  • Promoters 1
  • Passives 5
  • Detractors 0

Cumulative NPS by month

+0 over 3 months
  • Jan 8
  • Apr 8
  • Jun 8

Net Promoter Score across 3 reviews, accumulated up to each month. Category median 37 across 3 companies.

Praised

  • AI-driven Optimization
  • Growth with Evolving IT Environments
  • Expansion in Hybrid and Cloud
  • Adaptability and Partnership Approach

Criticised

  • Fixed Pricing and Market Adaptability
  • Integration Complexity
  • Workflow Integration Limitations
  • Unified Platform Alternatives

What customers say

Adaptability and Partnership Approach
“Raynet stands out for their adaptability and willingness to accommodate client-requested changes as well as strong support and close vendor relationships, particularly in the Indian and global markets.”
High Data Quality and Normalization
“The main advantage has been Raynet's capability to clean up asset data, normalize software inventory, and make reporting reliable, which resolves many operational challenges.”
Audit Readiness and Compliance
“Raynet enables us to achieve audit readiness and continuous license compliance across fragmented IT, reducing audit risks and improving our negotiation leverage during software audits.”

Renewal intent

Plan to renew 83%
  • Will renew 5
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 83% 6 answers
  • 8.4/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers

Top alternatives

Most weighed by Raynet customers

Report

Customer Report - Jul 2026 Jul 2026 6 + 0

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