AVIATION WEEK

aviationweek.com · New York City, United States of America

Aviation Week is a media and intelligence company that provides news, data, analysis, and events focused on the global aerospace, defense, and aviation industries, serving manufacturers, airlines, militaries, suppliers, and investors. It generates revenue through subscriptions to its publications and data products, advertising, research and consulting services, and industry conferences and awards programs.

Revenue
$60.0M
Employees
250
Founded
1916
Headquarters
New York City, United States of America

What 8 Arbolus experts think of AVIATION WEEK

NPS distribution ranges from 3 to 9, with 57% of users indicating positive sentiment (NPS ≥7). Renewal intent is mixed: one influencer signaled definite non-renewal, while another was unsure. Most users display stickiness with adoption periods exceeding one year; influencers show less commitment, especially during offboarding. The overall sentiment is supported by stable long-term use among core operational users.Overall Customer Sentiment: Neutral to Positive

Who reviewed AVIATION WEEK

Total customers 8 8 current · 0 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 50% (4)
  • Director 12% (1)
  • Manager 38% (3)
Finance Analyst Manager NPS 7 Undecided
Engineering Engineer C-Suite NPS 9
Operations Leader C-Suite NPS 6

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Sentiment

0 Net Promoter Score, from 8 scored reviews
  • Promoters 2
  • Passives 4
  • Detractors 2

Cumulative NPS by month

+2 over 5 months
  • Feb 5
  • Mar 6
  • Jun 7
  • Jul 7
  • Sep 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 8 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Manager 0% 1 answer
  • 7/10 Average score from undecided customers
  • 3/10 Average score from customers not renewing

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