iba.Aero
IBA is an aviation consultancy and data services firm that provides aircraft valuation, fleet and lease analysis, advisory, and asset management support to airlines, lessors, financiers, and investors. It offers subscription-based aviation intelligence platforms alongside consulting engagements covering transactions, risk, and strategy across the commercial aviation sector. The company generates revenue through software and data subscriptions, valuation services, and advisory projects.
- IT Consulting & Implementation
- Business Intelligence & Dashboards
- Revenue
- $30.0M
- Employees
- 150
- Founded
- 1988
- Headquarters
- Fleet, United Kingdom
What 32 Arbolus experts think of iba.Aero
NPS scores are mainly in the 7–10 range, indicating generally positive sentiment. Renewal intent is strong among high spenders and Influencers, with occasional reservations from Users seeking deeper coverage or cost control. Most customers are in the more than 1 year adoption stage, reflecting stickiness. Experts cite trusted valuation, broad market intelligence, and usability as core strengths, while calling out gaps in regional coverage, integration, and flexibility as areas for improvement.Overall Customer Sentiment: Positive
Who reviewed iba.Aero
- C-Suite 60% (19)
- Director 23% (7)
- Manager 17% (5)
Employer names and spend open in the full report, along with the other 29 customers.
Everything 32 customers told us about iba.Aero.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
15 Net Promoter Score, from 32 scored reviews- Promoters 9
- Passives 19
- Detractors 4
Cumulative NPS by month
+0 over 6 months- Mar 8
- May 8
- Jun 8
- Jul 8
- Sep 8
- Oct 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 15 across 3 companies.
Praised
- Deeper Integration with Client Systems
- Broader Regional Data Coverage
- Expansion of Predictive Analytics
- Trusted Data and Valuation Authority
Criticised
- Loss of Data Quality or Responsiveness
- Budget and Pricing Sensitivity
- Competitive Displacement Through Advanced AI
- Regional Data Coverage Limitations
What customers say
Renewal intent
Plan to renew 60%Plan to renew, by seniority
- 45% 11 answers
- 100% 5 answers
- 33% 3 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 7/10 Average score from customers not renewing
Top alternatives
Most weighed by iba.Aero customers
Report
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