Cirium
Cirium is an aviation data and analytics company that aggregates and analyzes global flight, fleet, schedule, and passenger data to serve airlines, airports, aircraft lessors, travel companies, financial institutions, and government agencies. It provides subscription data platforms, APIs, and analytics solutions that support network planning, operations, risk management, and investment decisions across the air travel ecosystem. Cirium generates revenue through recurring software and data licensing, analytics services, and custom data solutions.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $250.0M
- Employees
- 900
- Founded
- 2018
- Headquarters
- Londonderry County Borough, United Kingdom
What 34 Arbolus experts think of Cirium
Cirium’s NPS responses are highly positive (70% scoring 8 or above), with consistent themes of trust, one-stop coverage, and operational value. Renewal intent is strong among high spenders and core airline/asset management roles, though some users express uncertainty due to pricing or niche requirements. Stickiness is high for organizations with critical or embedded workflows, as seen by wide adoption in day-to-day operations and planning. Key feedback themes highlight strengths in global data consistency and reliability, but point to user interface complexity, pricing, and less coverage for niche lessor/MRO needs as improvement areas.Overall Customer Sentiment: Positive
Who reviewed Cirium
- C-Suite 59% (20)
- Director 25% (9)
- Manager 16% (5)
Employer names and spend open in the full report, along with the other 31 customers.
Everything 34 customers told us about Cirium.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
26 Net Promoter Score, from 34 scored reviews- Promoters 12
- Passives 19
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Jan 8
- Feb 8
- Mar 8
- Jun 8
- Jul 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.
Praised
- Customization and Workflow Integration
- Enhanced Real-Time Coverage
- AI-Driven Recommendations
- Comprehensive Coverage and Industry Trust
Criticised
- Incomplete Lessor and MRO Depth
- Pricing and Cost Concerns
- Legacy Platform Experience
- Emergence of Cheaper Alternatives
What customers say
Renewal intent
Plan to renew 61%Plan to renew, by seniority
- 53% 15 answers
- 75% 4 answers
- 50% 2 answers
- 100% 2 answers
- 8.6/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
Top alternatives
Most weighed by Cirium customers
Report
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