CitySwift
CitySwift is a data analytics and optimization platform for public transport operators and authorities, using AI and machine learning to analyze passenger demand and network performance and to optimize bus routes, timetables, and resource allocation. The company serves bus operators, transport authorities, and cities, providing SaaS tools and data services that improve reliability, efficiency, and passenger experience. Revenue is generated through software subscriptions and data-driven consulting and optimization projects.
- Business Intelligence & Dashboards
- Data Integration & ETL
- Revenue
- $4.5M
- Employees
- 55
- Founded
- 2016
- Headquarters
- Ireland
What 5 Arbolus experts think of CitySwift
NPS scores are consistently 7–9 across all roles and spend brackets, indicating an overall favorable sentiment. Renewal intent is positive, with 80% expressing intent to renew and 20% undecided. Implementation stickiness is strong; 80% of customers are in the mature usage phase (>1 year), while 20% are in pilot. Key sentiment themes emerge around dependable platform delivery, value for operations teams, and stable technology adoption.Overall Customer Sentiment: Positive
Who reviewed CitySwift
- C-Suite 60% (3)
- Director 40% (2)
Employer names and spend open once the report publishes.
Tell us when the CitySwift report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 4 months- May 8
- Aug 7
- Oct 8
- Jan 8
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 15 across 3 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 80%Plan to renew, by seniority
- 67% 3 answers
- 100% 2 answers
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by CitySwift customers
More in Data & Analytics and Consulting & Professional Services
Other companies in both categories with a customer report.
For people who use CitySwift
Do you use CitySwift at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 5 customers of CitySwift have already contributed
Takes a few minutes. Your identity stays anonymous.