Fleet Complete
Fleet Complete is a telematics and fleet management software provider that offers GPS tracking, asset management, and mobile workforce solutions for commercial fleets and field service organizations. Its cloud platform helps businesses monitor vehicles and equipment, optimize routes and utilization, improve driver safety, and manage compliance. The company generates revenue through subscriptions to its SaaS platform, hardware devices, and related services sold to SMB and enterprise customers across transportation, logistics, and service industries.
- IoT & Edge Platforms
- Transportation & Fleet Management
- Asset Performance Management
- Revenue
- $160.0M
- Employees
- 800
- Founded
- 1998
- Headquarters
- Toronto, Canada
What 13 Arbolus experts think of Fleet Complete
NPS scores are predominantly positive (8-10), with a small proportion expressing doubt or negative sentiment (one expert rated 1). Renewal intent is strong with the majority of high spenders indicating a clear intention to renew; uncertainty is higher in pilot or low spend use cases. Most customers are in the more than one year or less than one year implementation stages, with only a minority in the pilot phase. Main themes are satisfaction with tracking and reporting, as well as some concerns about admin effort and integration maturity. Overall Customer Sentiment: Positive
Who reviewed Fleet Complete
- C-Suite 54% (7)
- Director 38% (5)
- Manager 8% (1)
Employer names and spend open in the full report, along with the other 10 customers.
Everything 13 customers told us about Fleet Complete.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
15 Net Promoter Score, from 13 scored reviews- Promoters 4
- Passives 7
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Apr 8
- Aug 8
- Nov 8
- May 7
- Jun 7
- Jul 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 18 across 5 companies.
Praised
- Richer Integration and Usability
- Automation and Scalability
- AI-Driven Predictive Analytics
- Data-Driven Operational Control
Criticised
- Cost-Driven Platform Consolidation
- Switching for Superior Analytics
- AI-Enabled Competition
- Implementation and Hardware Deployment
What customers say
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 50% 6 answers
- 60% 5 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 1/10 Average score from customers not renewing
Top alternatives
Most weighed by Fleet Complete customers
Report
More in Data & Analytics and IT Infrastructure & Cloud
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