FoodLogiQ

foodlogiq.com · Durham, United States of America

FoodLogiQ provides cloud-based supply chain transparency and traceability software for the food industry, helping food brands, manufacturers, distributors, and retailers manage suppliers, track products from farm to fork, and streamline recall and compliance processes. Its platform enables data collection, incident management, and regulatory reporting across complex global food supply chains, sold on a subscription and enterprise licensing basis.

  • Industry-Specific ERP
  • Procurement & Sourcing
  • Data Integration & ETL
Revenue
$12.0M
Employees
70
Founded
2006
Headquarters
Durham, United States of America

What 13 Arbolus experts think of FoodLogiQ

NPS scores cluster in the 7-10 range, with four experts at 8, two at 10, one at 9, and two at 7, suggesting generally positive sentiment though with notable caution. Renewal intent is mainly "Not Sure" among high spenders (>=$100K), while smaller spenders do not specify, and only one expert answers "Yes" without significant spend context. Stickiness is reflected in most users being on the platform for more than one year, although offboarding and uncertainty are also noted, especially among users. Key themes are strong purpose-built food traceability, regulatory compliance value, and dependence on supplier network data quality. Overall Customer Sentiment: Positive

Who reviewed FoodLogiQ

Total customers 13 12 current · 1 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 69% (9)
  • Director 15% (2)
  • Manager 15% (2)
Operations Manager Manager NPS 8
Founder C-Suite NPS 10 Will renew
Executive C-Suite NPS 8 Undecided

Employer names and spend open in the full report, along with the other 10 customers.

Everything 13 customers told us about FoodLogiQ.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

23 Net Promoter Score, from 13 scored reviews
  • Promoters 4
  • Passives 8
  • Detractors 1

Cumulative NPS by month

-1 over 6 months
  • Mar 9
  • May 7
  • Jun 8
  • Jul 8
  • Sep 8
  • Oct 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 26 across 4 companies.

Praised

  • AI-Driven Documentation Automation
  • FSMA 204 Regulatory Opportunity
  • Broader Integration Platform
  • Networked Supplier Document Management

Criticised

  • Integration and Data Entry Gaps
  • Supplier Engagement Dependency
  • Complex Implementation and Change
  • Integration Shortfalls

What customers say

Networked Supplier Document Management
“The value is in managing supplier certification and compliance records centrally, pulling documentation out of email and making audits more efficient.”
Faster and Reliable Recall Response
“I would recommend the platform because it allows for quicker and calmer responses to food safety issues, making traceability and evidence retrieval much less stressful.”
Purpose-Built Traceability
“I see real advantages in FoodLogiQ's design for food traceability, which outperforms bolt-on solutions in lot-level tracing and centralizing supplier documents for audits and compliance.”

Renewal intent

Plan to renew 29%
  • Will renew 2
  • Undecided 5
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 33% 6 answers
  • Manager 0% 1 answer
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

Top alternatives

Most weighed by FoodLogiQ customers

Report

For people who use FoodLogiQ

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