SafetyCulture
SafetyCulture is a workplace operations and safety platform that provides mobile inspection, checklist, and incident reporting tools to help organizations standardize procedures, manage risk, and improve compliance. Its flagship iAuditor app and related products are used by industries such as manufacturing, construction, hospitality, and retail to capture data in the field, analyze performance, and drive corrective actions. The company generates revenue through subscription-based SaaS plans for teams and enterprises.
- Workflow Automation
- Business Intelligence & Dashboards
- EHS & Sustainability Software
- Revenue
- $160.0M
- Employees
- 1,200
- Founded
- 2004
- Headquarters
- Surry Hills, Australia
What 53 Arbolus experts think of SafetyCulture
NPS scores are predominantly high, with most experts rating SafetyCulture between 7 and 10, highlighting strong customer satisfaction. Renewal intent is generally positive, especially among high spend and compliance-driven users, though cost sensitivity is noted among price-conscious segments. Stickiness patterns indicate rapid adoption and criticality for major operational workflows. Main feedback themes include strong action tracking, digital inspection capabilities, and comprehensive reporting. Some cost-related reservations are voiced, but operational value remains the primary positive driver.Overall Customer Sentiment: Positive
Who reviewed SafetyCulture
- C-Suite 73% (39)
- Director 15% (8)
- Manager 12% (6)
Employer names and spend open in the full report, along with the other 50 customers.
Everything 53 customers told us about SafetyCulture.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
26 Net Promoter Score, from 53 scored reviews- Promoters 21
- Passives 25
- Detractors 7
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 26 across 5 companies.
Praised
- Comprehensive Action Management
- Insightful Reporting & Analytics
- Structured and Consistent Inspections
- Automated Hazard Detection
Criticised
- Implementation Demands
- Premium Cost
- Potential for Over-Complexity
- Cost-Effective Alternatives
What customers say
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 69% 13 answers
- 0% 3 answers
- 50% 2 answers
- 7.7/10 Average score from customers who will renew
- 8.3/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
Most weighed by SafetyCulture customers
Report
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use SafetyCulture
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