Sage Italia (local operating unit)
Sage Italia is the Italian operating unit of The Sage Group, providing business management, accounting, payroll, and ERP software and related services to small and mid-sized companies in Italy. It sells on-premise and cloud-based solutions through direct sales, partners, and subscriptions, supporting local tax, payroll, and regulatory requirements. Revenue is generated primarily through software licenses, SaaS subscriptions, and maintenance and support services.
- Mid-Market & SMB ERP
- Accounting & Bookkeeping Software
- Payroll
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 1982
- Headquarters
- Milan, Italy
What 57 Arbolus experts think of Sage Italia (local operating unit)
NPS scores are mostly clustered in the 7-10 range, with 21 out of 32 responses at 8 or above. Overall renewal intent is high among Influencers and high spenders, who mainly indicate confidence in continuity. Stickiness is strong, with over 75% of customers reporting more than one year of implementation and an additional group in onboarding or pilot phases. Key themes include long-term retention, satisfaction with integrations, and broad industry applicability.Overall Customer Sentiment: Positive
Who reviewed Sage Italia (local operating unit)
- C-Suite 70% (40)
- Director 26% (15)
- Manager 4% (2)
Employer names and spend open once the report publishes.
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Sentiment
24 Net Promoter Score, from 57 scored reviews- Promoters 23
- Passives 25
- Detractors 9
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 26 across 5 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 85%Plan to renew, by seniority
- 90% 10 answers
- 67% 3 answers
- 8/10 Average score from customers who will renew
- 4.5/10 Average score from customers not renewing
Top alternatives
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