SAGE Intacct Software

sagex3solutions.com · Dubai, United Arab Emirates

Sage X3 Solutions appears to be a technology consulting and implementation partner focused on Sage’s mid-market ERP products, providing deployment, customization, integration, and support services for finance, operations, and accounting teams using Sage Intacct and Sage X3. The firm helps clients design and optimize ERP workflows, migrate from legacy systems, and maintain their Sage environments on an ongoing basis. Revenue is generated primarily through professional services, including implementation projects, advisory, training, and support contracts.

  • IT Consulting & Implementation
  • Mid-Market & SMB ERP
Revenue
$4.5M
Employees
25
Founded
2016
Headquarters
Dubai, United Arab Emirates

What 41 Arbolus experts think of SAGE Intacct Software

NPS distribution is heavily skewed toward the positive, with 70% scoring 8 or above and only isolated detractors. Most experts report intent to renew or are likely to recommend, citing reliability and compliance as strengths. Stickiness is high among users with more than a year of usage, with 65% in advanced implementation stages. Qualitative themes highlight automation, multi-entity consolidation, and real-time reporting as key drivers of satisfaction. Concerns around initial setup complexity and cost are noted, predominantly by smaller organizations. Overall Customer Sentiment: Positive

Who reviewed SAGE Intacct Software

Total customers 41 36 current · 5 former
Reviews growth +27 in six months
Seniority of respondents
  • C-Suite 82% (34)
  • Director 15% (6)
  • Manager 3% (1)
Engineering Executive C-Suite NPS 9 Will renew
Engineering Executive C-Suite NPS 8 Will renew
Founder C-Suite NPS 9 Will renew

Employer names and spend open in the full report, along with the other 38 customers.

Everything 41 customers told us about SAGE Intacct Software.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

29 Net Promoter Score, from 41 scored reviews
  • Promoters 17
  • Passives 19
  • Detractors 5

Cumulative NPS by month

-1 over 6 months
  • Apr 9
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 10 reviews, accumulated up to each month. Category median 28 across 10 companies.

Praised

  • AI-Driven Financial Automation
  • Enhancing Usability for Non-Finance Staff
  • Lowering Entry Barriers
  • Compliance and Automation for Regulated Industries

Criticised

  • Premium Pricing and Complexity for Small Firms
  • Learning Curve and User Training
  • Not the Strongest Option for New ERP Buyers
  • Price Sensitivity

What customers say

Compliance and Automation for Regulated Industries
“Its audit trail, automation, and integration features are essential for meeting our FCA and external audit requirements.”
Robust Multi-Entity and Consolidation Capabilities
“I rely on this solution to consolidate results from many businesses, which streamlines close and reporting across my organization.”
Scalability and Integration
“Sage Intacct scales effectively as we add business units, and its integrations simplify connecting with other platforms.”

Renewal intent

Plan to renew 63%
  • Will renew 17
  • Undecided 9
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 59% 22 answers
  • Director 67% 3 answers
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 9/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 2/10 Average score from customers not renewing

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