SAGE Group
Sage Group is a global provider of business management software that offers accounting, payroll, HR, and ERP solutions for small and mid-sized businesses, accountants, and enterprises. It generates revenue through subscriptions and licenses to its cloud and on-premise software, along with related support and professional services. Sage serves customers across multiple industries with localized products in Europe, North America, and other regions.
- Mid-Market & SMB ERP
- Accounting & Bookkeeping Software
- Payroll
- Revenue
- $2.6B
- Employees
- 12,000
- Founded
- 1981
- Headquarters
- Newcastle upon Tyne, United Kingdom
What 9 Arbolus experts think of SAGE Group
The NPS distribution reveals two promoters (scores 8 and 10), two neutral (5 and 6), and no detractors in the available data. Stated renewal intent is positive, with long-tenured usage (>1 year) across all respondents, signaling high stickiness. Key expert themes underline ease of use, trusted vendor reputation, and fit for small to mid-sized organizations as positives, while limitations on advanced features and scalability for large enterprises are cited as drawbacks.Overall Customer Sentiment: Positive
Who reviewed SAGE Group
- C-Suite 56% (5)
- Director 22% (2)
- Manager 22% (2)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about SAGE Group.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
0 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 3
- Detractors 3
Cumulative NPS by month
-1 over 5 months- Apr 8
- May 7
- Jun 7
- Aug 7
- Sep 7
Net Promoter Score across 3 reviews, accumulated up to each month. Category median 22 across 3 companies.
Praised
- Enhancing AI Capabilities
- Improve Integration and Reporting
- Expanded Feature Set for Growth
- Trusted Vendor and Compliance Support
Criticised
- Not Ideal for Large Enterprises
- Integration Limitations
- Limited Advanced Functionality
- Operational and Regulatory Risks
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 33% 3 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by SAGE Group customers
Report
More in ERP Software and Commerce & Marketplaces
Other companies in both categories with a customer report.
For people who use SAGE Group
Do you use SAGE Group at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 9 customers of SAGE Group have already contributed
Takes a few minutes. Your identity stays anonymous.