Foods Connected, Ltd.
Foods Connected is a software company that provides a cloud-based platform for food and beverage manufacturers, processors, and retailers to manage supply chain, quality, compliance, and procurement processes. Its tools help customers digitize supplier management, specifications, audits, and product traceability to improve transparency and reduce risk across global food supply chains. The company generates revenue through subscription licensing and related services for its SaaS platform.
- Procurement & Sourcing
- Business Intelligence & Dashboards
- Revenue
- $8.0M
- Employees
- 80
- Founded
- 2012
- Headquarters
- Derry, United Kingdom
What 12 Arbolus experts think of Foods Connected, Ltd.
NPS scores are mostly in the 7–10 range, indicating generally positive sentiment, with some users unsure about renewal, particularly at the high spend and pilot stages. Renewal intent is positive among mid- and lower-spend groups and those fully implemented. Stickiness is highest post-year one, with most users citing tangible compliance and operational improvements as key value drivers. Key expert feedback highlights Foods Connected's effectiveness in compliance, supplier management, and traceability but also flags integration complexity and implementation demands. Overall Customer Sentiment: Positive
Who reviewed Foods Connected, Ltd.
- C-Suite 90% (11)
- Director 10% (1)
Employer names and spend open in the full report, along with the other 9 customers.
Everything 12 customers told us about Foods Connected, Ltd..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
8 Net Promoter Score, from 12 scored reviews- Promoters 3
- Passives 7
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Aug 8
- Mar 8
- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 22 across 5 companies.
Praised
- AI and Automation for Compliance
- Scalability with Growth
- Expanded Sustainability Tracking
- Operational Efficiency and Compliance
Criticised
- Incomplete Supplier Participation
- Onboarding and Training Required
- Integration Limitations
- Cost Effectiveness vs ROI
What customers say
Renewal intent
Plan to renew 44%Plan to renew, by seniority
- 43% 7 answers
- 50% 2 answers
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
Top alternatives
Most weighed by Foods Connected, Ltd. customers
Report
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