IBM Almaden Research Center
IBM Almaden Research Center is a major IBM research facility focused on advanced computer science, AI, data management, storage systems, and materials science, supporting IBM’s product lines and enterprise clients. The center conducts fundamental and applied research, often in collaboration with academic and industry partners, and transfers innovations into IBM’s software, hardware, and cloud offerings. It operates as part of IBM Research rather than as a standalone commercial business.
- MLOps & ML Platforms
- Cloud Infrastructure & Hosting
- Business Intelligence & Dashboards
- Revenue
- $61.0B
- Employees
- 800
- Founded
- 1986
- Headquarters
- San Jose, United States of America
What 111 Arbolus experts think of IBM Almaden Research Center
The NPS distribution is heavily skewed positive, with majority scores between 8 and 10. Most experts indicate intent to renew or strong satisfaction, especially in mature, large-scale implementations. Highly positive sentiment centers on reliability, scalability, integration, and infrastructure visibility, while some concerns remain about administration and complexity. Feedback themes highlight the platform's indispensability in mission-critical, large-enterprise settings.Overall Customer Sentiment: Positive
Who reviewed IBM Almaden Research Center
- C-Suite 69% (77)
- Director 20% (22)
- Manager 11% (12)
Employer names and spend open in the full report, along with the other 108 customers.
Everything 111 customers told us about IBM Almaden Research Center.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
37 Net Promoter Score, from 111 scored reviews- Promoters 54
- Passives 45
- Detractors 12
Cumulative NPS by month
+0 over 6 months- Oct 8
- Nov 8
- Feb 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 6 reviews, accumulated up to each month. Category median 34 across 6 companies.
Praised
- Centralized Information and Workflow Automation
- Infrastructure Visibility and Asset Management
- Mission-Critical Operations Support
- Advanced Integration Expansion
Criticised
- Integration Weaknesses with Emerging Standards
- Competitive Platforms with Advanced AI
- Manual Effort and Administration Burden
- Data Quality and User Training
What customers say
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 53% 30 answers
- 75% 8 answers
- 33% 6 answers
- 100% 3 answers
- 8.6/10 Average score from customers who will renew
- 6.9/10 Average score from undecided customers
- 7.2/10 Average score from customers not renewing
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