IDeaS Revenue Solutions

ideas.com · Bloomington, United States of America

IDeaS Revenue Solutions provides revenue management and pricing optimization software for hotels and hospitality businesses, helping them forecast demand, set room rates, and maximize profitability through data-driven analytics and automation. The company serves hotels, resorts, casinos, and other lodging providers globally via cloud-based SaaS solutions and related consulting services. Its revenue comes from software subscriptions, implementation, and professional services.

  • Revenue Cycle Management
  • Business Intelligence & Dashboards
  • IT Consulting & Implementation
Revenue
$220.0M
Employees
800
Founded
1989
Headquarters
Bloomington, United States of America

What 12 Arbolus experts think of IDeaS Revenue Solutions

NPS scores are strongly positive, with over 35% of experts giving a score of 10 and the majority rating 8 or above. Renewal intention data is sparse but features one high-spend customer not planning to renew, counterbalanced by long-term adoption patterns in the majority of responses. Over 80% report more than one year of implementation, demonstrating significant stickiness. The dominant themes in quantitative data are high user satisfaction, strong adoption persistence, and isolated renewal risk among highest spenders.Overall Customer Sentiment: Positive

Who reviewed IDeaS Revenue Solutions

Total customers 12 11 current · 1 former
Reviews growth +11 in six months
Seniority of respondents
  • C-Suite 75% (9)
  • Director 25% (3)
Operations Manager C-Suite NPS 8
Revenue Leader C-Suite NPS 8 Undecided
Operations Manager C-Suite NPS 7

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Sentiment

41 Net Promoter Score, from 12 scored reviews
  • Promoters 5
  • Passives 7
  • Detractors 0

Cumulative NPS by month

+0 over 6 months
  • Nov 8
  • Mar 8
  • Apr 7
  • Jun 8
  • Jul 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 41 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 2
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 3 answers
  • 7.5/10 Average score from undecided customers
  • 9/10 Average score from customers not renewing

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