Indigo Medical
Indigo Medical is a UK-based healthcare technology and services firm that provides data, analytics, and digital tools to support pharmaceutical and medical device companies with market access, medical affairs, and real-world evidence generation. It offers consulting, software, and managed services that help clients understand clinical and economic outcomes and communicate value to healthcare stakeholders. The company generates revenue through project-based consulting engagements and recurring software and data service contracts.
- Clinical Trial & Research Software
- IT Consulting & Implementation
- Revenue
- $9.0M
- Employees
- 60
- Founded
- 2000
- Headquarters
- Bristol, United Kingdom
What 7 Arbolus experts think of Indigo Medical
NPS scores are concentrated around 7-9, with no detractors present. 71% of respondents have an NPS of 7 or 8, while 14% report an NPS of 9. 57% show definitive renewal intent, with the remainder being unsure rather than negative. Stickiness is strongest for customers beyond one year of implementation, who also report higher NPS and greater spend. Key themes include moderate satisfaction, retention among high-value customers, and a need for ongoing engagement to secure undecided clients.Overall Customer Sentiment: Positive
Who reviewed Indigo Medical
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 1
- Passives 5
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 75% 4 answers
- 50% 2 answers
- 7.5/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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