Industrial Scientific
Industrial Scientific is a safety technology company that designs and manufactures gas detection equipment and connected safety solutions for industrial environments. It serves sectors such as oil and gas, utilities, manufacturing, and construction with portable and fixed gas detectors, software, and services to monitor hazardous gases and protect workers. The company generates revenue through hardware sales, subscription-based software and analytics, and maintenance and calibration services.
- Revenue
- $450.0M
- Employees
- 1,200
- Founded
- 1985
- Headquarters
- Pittsburgh, United States of America
What 7 Arbolus experts think of Industrial Scientific
NPS scores are consistently high, ranging from 6 to 9, with no respondents reporting negative sentiment. Renewal intent is positive when given; two experts confirmed intent to renew, one is unsure, and the rest are not specified, but overall signals are strong. Most customers are in the More Than 1 Year implementation stage, indicating long-term usage and high product stickiness. Key themes are consistent satisfaction and entrainment in critical workflows across energy and industrial companies.Overall Customer Sentiment: Positive
Who reviewed Industrial Scientific
- C-Suite 71% (5)
- Director 14% (1)
- Manager 14% (1)
Employer names and spend open once the report publishes.
Tell us when the Industrial Scientific report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
28 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 3
- Detractors 1
Cumulative NPS by month
-1 over 4 months- Jan 9
- Feb 8
- Apr 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 40 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 67% 3 answers
- 7/10 Average score from customers who will renew
- 9/10 Average score from undecided customers
Top alternatives
Most weighed by Industrial Scientific customers
More in Data & Analytics and IT Infrastructure & Cloud
Other companies in both categories with a customer report.
For people who use Industrial Scientific
Do you use Industrial Scientific at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 7 customers of Industrial Scientific have already contributed
Takes a few minutes. Your identity stays anonymous.