iMerit Technology
iMerit Technology is a data services company that provides human-in-the-loop data annotation, enrichment, and labeling for computer vision, natural language processing, and other AI and machine learning applications. It serves technology companies, enterprises, and AI teams in sectors such as autonomous vehicles, geospatial, retail, and healthcare, generating revenue through managed data labeling and related professional services. The company combines its proprietary workflows and tools with a large distributed workforce to deliver high-quality training data at scale.
- Document & Vision AI
- IT Consulting & Implementation
- Revenue
- $65.0M
- Employees
- 5,500
- Founded
- 2012
- Headquarters
- Kolkata, India
What 13 Arbolus experts think of iMerit Technology
NPS scores cluster between 6 and 8, with no detractors and a mean/median in the 7-8 range, indicating overall moderate satisfaction. Renewal intent is mixed: 46% express uncertainty about renewing, while 36% indicate a clear intent to renew. Respondents with high annual spend and multi-year implementation show greater affinity and stickiness, while users with limited insight into implementation often remain neutral. Most implementations are mature (>1 year), reflecting stable production use, but uncertainty persists among Users in smaller deployments. Overall Customer Sentiment: Neutral
Who reviewed iMerit Technology
- C-Suite 92% (12)
- Director 8% (1)
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Sentiment
-7 Net Promoter Score, from 13 scored reviews- Promoters 0
- Passives 12
- Detractors 1
Cumulative NPS by month
+0 over 3 months- Jul 7
- Dec 7
- Jan 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -7 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 38%Plan to renew, by seniority
- 33% 12 answers
- 100% 1 answer
- 7.6/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
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