Dashlane

dashlane.com · New York City, United States of America

Dashlane provides a cloud-based password manager and digital identity management solution for consumers and businesses, helping users securely store, autofill, and share passwords and sensitive information across devices. The company generates revenue through subscription plans for individuals, families, and organizations that include advanced security, admin controls, and monitoring features.

  • Identity & Access Management
Revenue
$45.0M
Employees
250
Founded
2009
Headquarters
New York City, United States of America

What 7 Arbolus experts think of Dashlane

The NPS scores reported are strong: 2 out of 5 users are promoters with scores of 10, one user is a passive with an NPS of 9, another is a passive with 8, and one user is a detractor with NPS of 7. Renewal intent is only captured for one user, who is not sure about renewing. The majority are in the MoreThan1Year implementation stage, with one user offboarding. The key theme is overall positive user sentiment, concentrated among those with longer product use.Overall Customer Sentiment: Positive

Who reviewed Dashlane

Total customers 7 7 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 86% (6)
  • Manager 14% (1)
Engineering Manager C-Suite NPS 9
Finance Leader Manager NPS 7
Engineering Engineer C-Suite NPS 8

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Sentiment

57 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 0

Cumulative NPS by month

-1 over 6 months
  • Dec 10
  • Jan 10
  • May 8
  • Jul 8
  • Sep 8
  • Oct 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • 10/10 Average score from undecided customers

For people who use Dashlane

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